Privacy Policy
1. Information We Collect
We collect two types of information from our customers:
a. Personal Information
This includes information you provide directly to us when you:
Create an account or make a purchase.
Subscribe to our newsletter or promotional emails.
Contact us for inquiries or customer support.
The personal information we collect may include:
Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party payment gateways)
b. Non-Personal Information
This includes information automatically collected through the use of cookies, web beacons, or other tracking technologies. Examples include:
IP address
Browser type
Device type
Browsing behavior (e.g., pages visited, time spent on the site)
2. How We Use Your Information
We use the information collected for the following purposes:
Order Processing: To process and fulfill your orders, including sending order confirmation, shipping details, and updates.
Customer Support: To respond to your inquiries, resolve issues, and provide better customer service.
Marketing and Promotions: To send you promotional offers, newsletters, and product updates (you can opt out of marketing emails at any time).
Improving User Experience: To analyze trends, improve website functionality, and enhance your shopping experience.
Security: To protect our website, business, and customers from fraudulent activities and unauthorized access.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, and servicing your orders, such as:
Payment Processors: To securely process payments.
Shipping Partners: To deliver your order to your specified address.
Marketing Service Providers: To send promotional emails or advertisements (with your consent).
Analytics Providers: To help us analyze website traffic and usage.
These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with industry-standard encryption, and we use secure payment gateways to process your transactions.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security. We encourage you to use strong passwords and be cautious when sharing your personal information online.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand customer preferences. Cookies are small files stored on your device that enable certain features of the website, such as remembering your login information or items in your cart.
You can choose to disable cookies through your browser settings, but doing so may affect certain functionalities of the website.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections if your information is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for us to retain it.
Opt-out: You can opt out of receiving promotional emails or newsletters at any time by following the unsubscribe link in the email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of the website after such changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@riwayatibymb.com
Phone: +91 79-86738174